Yes. You can ask questions about how to use Edupod at any time via a simple Support Ticket system accessible once you're logged in.
We cannot offer any advice on specific cases, because we will not have had access to client records, nor would we have met or examined the person.
All you need to access EduPod is a modern browser (e.g. Chrome). There is no need to install any software - it's all hosted on the Internet. This means you can use and access EduPod from any computer or tablet or smartphone from anywhere and at any time.
We count a user, as someone with a log-in to your account. Typical users include Mental Health Lead, Safeguarding Governor, Head Teacher. Most schools have a 5 to 7 user license. Speak to your Customer Success Manager to ask fo advice.
All our contracts are 12 months and automatically renews every 12-months to give you continuity and ongoing access to your reports and data.